In-Person Help at the FamilySearch Library

Currently there is not a way to schedule an in-person appointment in advance. We do, however, usually have helpers on-site for many different geographic regions.

No. You can request help on any floor from any library computer on any research topic.

Request help from your computer (using the "Get Help" icon) and keep researching while you wait. No need to stand in a line. We'll come to you!

Use the "Get Help" icon on the library desktop from any computer. When it's your turn, one of our skilled helpers will come to you.

Yes. After clicking on the "Get Help" icon, choose the "Guest Services Help" option.

Yes. Scan the QR code or go to bit.ly/FHLHelp.

After clicking on the "Get Help" icon:

• If you need help researching in a foreign country and do not know your ancestor's hometown, select "United States and Canada" and then "Immigration Help."
• If you need help researching in a foreign country and do know your ancestor's hometown, select "International Research Help."
• If you need translation help, select "International Research Help."
• If you need help researching in the U.S. or Canada, select "United States and Canada."
• If you need technology help, select "Guest Services."
• If you would like to schedule a time to digitize your media, select "Memory Lane."

To see additional resources for research help, click here.